Last updated:

August 1st 2026 

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1. Who we are

Good Girls is the trading name of Jessica Farnham, a sole trader based in Kent, United Kingdom, providing one-to-one online beekeeping mentoring.

For the purposes of UK data protection law, Jessica Farnham is the data controller for the personal information described in this policy. This means I decide how and why your information is used, and I am responsible for looking after it.

Contact: thehive@goodgirlsbees.com

A postal address is available on request.

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2. What this policy covers

This policy explains what personal information I collect when you use www.goodgirlsbees.com or book a mentoring session, why I collect it, what I do with it, and what rights you have over it.

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3. What information I collect

When you book a mentoring session

• Your name

• Your email address

• Your telephone number, if you provide one

• The date and time of your session

• Any information you choose to give me in the booking form, including questions about your bees or your setup

When you pay

• Payment is handled by my payment provider. I receive confirmation that a payment has been made, along with the amount and a transaction reference. I do not receive or store your full card details.

When you contact me

• Your name, email address and the content of your message

When you attend a session

• Sessions take place over Google Meet. I do not record sessions. Google will process technical connection data as part of providing the service.

• I may keep brief notes between sessions so I can pick up where we left off — for example, what stage your colony is at or what we agreed you would try next.

When you visit the website

• My website is hosted by Wix, which collects standard technical information such as IP address, browser type, device type, pages visited and time spent on the site. See section 10 on cookies.

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4. Why I collect it, and my legal basis

UK GDPR requires me to have a lawful basis for using your information.

Mine are:

Arranging and delivering your mentoring sessionPerformance of a contract

Taking payment and keeping financial recordsLegal obligation (tax and accounting) and performance of a contract

Replying to enquiriesLegitimate interests — responding to someone who has contacted me

Keeping brief notes between sessionsLegitimate interests — providing continuity of mentoring

Website analytics and functionalityConsent, where required, via the cookie banner

Sending marketing emails, if I introduce this in futureConsent

I do not collect special category data (such as health or ethnicity), and I do not use automated decision-making or profiling.

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5. Who I share it with

I do not sell your information or share it for anyone else's marketing.

I use the following service providers, who process information on my behalf:

• Wix.com Ltd — website hosting, booking system, and business email

• Google (Google Meet) — video conferencing for sessions

• Wix Payments / Stripe / PayPal]/ Apple Pay/ Google Pay/ Klana— payment processing

• My accountant, if I use one — for tax and financial records

I may also disclose information where I am legally required to, for example to HMRC or in response to a lawful request.

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6. International transfers

Some of these providers store or process information outside the UK. Where that happens, they are required to protect it to a standard equivalent to UK law, using mechanisms such as UK International Data Transfer Agreements, addenda to EU Standard Contractual Clauses, or adequacy regulations. Wix and Google both operate under such arrangements.

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7. How long I keep it

• Booking and enquiry records: up to 2 years after our last contact

• Session notes: up to 2 years after our last session, or sooner if you ask me to delete them

• Financial records: 6 years after the end of the relevant tax year, as required by HMRC

• Marketing consents, if introduced: until you withdraw consent

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8. Your rights

Under UK GDPR you have the right to:

• Access the personal information I hold about you

• Rectification — have inaccurate information corrected

• Erasure — ask me to delete your information, where there is no overriding reason to keep it

• Restriction — ask me to limit how I use it

• Portability — receive your information in a portable format

• Object to processing based on legitimate interests

• Withdraw consent at any time, where consent is the basis

To exercise any of these, email thehive@goodgirlsbees.com. I will respond within one month. There is normally no charge.

Please note that I may need to keep certain financial records even if you ask for deletion, because I am legally required to.

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9. Security

I take reasonable steps to keep your information secure, including access-controlled accounts, strong and unique passwords, two-factor authentication where available, and limiting the information I collect to what I actually need.

No system is completely secure, but I will notify you and the ICO where required if a breach occurs that is likely to result in a risk to your rights.

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10. Cookies

My website uses cookies. Some are strictly necessary for the site and booking system to work. Others are used for analytics and to understand how the site is used.

You can accept or reject non-essential cookies using the banner when you first visit, and you can change your choice or clear cookies through your browser settings at any time.

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11. Children

My services are intended for adults. I do not knowingly collect information from anyone under 18. If you believe a child has provided me with personal information, please contact me and I will delete it.

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12. Changes to this policy

I may update this policy from time to time. The current version will always be on this page, with the date it was last updated at the top.

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13. Complaints

If you are unhappy with how I have handled your information, please contact me first at thehive@goodgirlsbees.com so I can try to put it right.

You also have the right to complain to the Information Commissioner's Office:

Information Commissioner's Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Helpline: 0303 123 1113 www.ico.org.uk